The Regional Service Centre in Entebbe (RSCE) was established in 2010  though General Assembly resolution 64/269 as part of the Global Field Support Strategy (GFSS). The overall objective of GFSS was to transform service delivery to field missions through a fundamental shift in the existing division of labor and a relocation of functions to improve responsiveness and address the needs of the field missions.  

The RSCE currently provides a full range of administrative, logistics and information and communications technology services to eighteen Client Missions in Africa, representing over 75% of all United Nations peacekeeping and special political missions worldwide. The missions served include the United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO), the United Nations Mission in South Sudan (UNMISS), the United Nations Interim Security Force for Abyei (UNISFA), the African Union-United Nations Hybrid Operation in Darfur (UNAMID), the United Nations Multidimensional Integrated Stabilization Mission in the Central African Republic (MINUSCA), the United Nations Support Office in Somalia (UNSOS), the United Nations Assistance Mission in Somalia (UNSOM), the United Nations Multidimensional Integrated Stabilization Mission in Mali (MINUSMA), the Office of the Special Envoy of the Secretary-General to the Great Lakes Region (SESG-GL), the United Nations Regional Office for Central Africa (UNOCA), United Nations Mission for the Referendum in Western Sahara (MINURSO), the Office of the Special Envoy of the Secretary General in Burundi (OSESG-B), United Nations Office to the African Union (UNOAU), the Office of the Special Envoy of the Secretary-General for the Horn of Africa (SESG-HOA), United Nations Integrated Peacebuilding Office in Guinea-Bissau (UNIOGBIS), United Nations Support Mission in Libya (UNSMIL), United Nations Office for West Africa and the Sahel (UNOWAS), Cameroon-Nigeria Mixed Commission (CNMC).

The General Assembly, though its resolution 69/307 decided to give the RSCE operational and managerial independence as of 1 July 2017. The Centre is now governed by a Steering Committee led by the Assistant Secretary-General for Field Support and the Directors from the Department of Field Support which is responsible for providing strategic guidance and oversight. In addition, the Directors and Chiefs of Mission Support of the RSCE’s Client Board provide expert advice to the Chief RSCE, including strengthening client management and engagement.

Our Services

The RSCE provides a wide range of administrative, logistics and regional field technology services.

The Centre provides administrative services through cross-functional Service Lines to over 20,000 personnel in field missions including international civilian staff, national staff, uniformed personnel, UN volunteers and individual contractors. The Centre provides integrated finance and human resources services to staff from the time of recruitment through separation. In addition, the RSCE is responsible for vendor payments, cashier services and financial management and accounting services for its client missions. 

The Regional Field Technology Services (RFTS) is mandated to provide effective, efficient and timely non-location-dependent information technology support services to client missions with the view of eliminating duplication of effort, achieving economies of scale and removing disparity of services across the missions. Such initiatives include the United Nations Signals Academy (UNSA) implemented to enhance field-preparedness and effectiveness.

The Transport and Movement Integrated Control Centre (TMICC) was established with the goal of consolidating, integrating and optimizing transportation and movement services for operations in the RSCE client missions. Services provided by TMICC include providing integrated planning and execution of integrated regional flight schedule. In addition, the TMICC is leading a pilot project to provide end-to-end supply chain services for six commodities throughout the East Africa Corridor. The project is expected to result in reduced lead times and improved supply chain visibility, while implementing industry best practices.

Our Resources

During the 2018/19 budget period, the RSCE is supported by 406 approved posts, including 131 international staff, 269 national staff and 6 United Nations Volunteers. In addition, the Centre operates on a budget of $31.4 million.

Updated: February 2019