Education Grant Service Line

Overview: 

The Education Grant Service Line (EGSL) processes all education grant requests for international civilian staff members serving field missions in Africa. There are 14 staff members in EGSL, comprising of 3 international and 11 national posts. The service line is headed by a service line manager and is divided into 3 teams:  Client support/receiving team and EG report and file management, Processors team and Approving officers.

All service requests are initiated in FSS, and currently processed in Umoja.

EGSL receives an average of 473 requests per month. 

EGSL roles include, but are not limited to: 

  • Receive the Education Grant from staff member in FSS. 

  • Review the Education Grant Claim submitted by the SM and reviewed by the mission HRA. 

  • Return the claim to the HRA (if the application is incomplete or has misinformation). 

  • Return a request in FSS (if applicable). 

  • Assign the request to a processor. 

  • Process Education Grant request 

  • Approve Education Grant request