The Onboarding and Separation Service Line (OSSL) manages all on-boarding and separation processes for international staff members from all RSCE Client missions, both peacekeeping and special political missions.

The onboarding services include confirmation/creation of index numbers, offer management, execution of Initial, reappointment or assignment Personnel Actions (PA), processing of Letters of Appointment, Off-cycle Payments and initial family installation in family duty stations.

Separation services include processing of separation Personnel Action, processing of relocation and repatriation grants, coordination of travels, final payments with UNHQ, UNLP cancellations and repatriation of family members from client missions.

The Service line is headed by a Service Line Manager and comprised of a dedicated team of 11 staff members (4 international staff and 7 national staff), OSSL operates an end-to-end approach where each HR Partner can review and process all onboarding and separation related processes for a client. The team collaborates closely with all process stakeholders to ensure a seamless experience for onboarding and departing staff, providing comprehensive support throughout the entire process. The team’s expertise allows for efficient review of staff documentation, coordination of travel and the timely resolution of any onboarding or separation-related queries through the RSCE Client Services Unit.