Regional Telephone Billing Unit(RTBU)


RTBU which is part of the Regional Field Technology Services (RFTS), was established in 2013 in order to centralize, standardize and streamline telephone billing processes and cost-recovery services, coupled with increased internal controls. 

Currently RTBU provides non-location dependent telephone billing services to thirteen (13) peacekeeping and special political missions in Africa and location dependent services for the RSCE and UNESB and processes an average of 8739 telephone bills every month and provides accurate and verifiable reports to RSCE Finance Benefits & Payroll Service Line (BPSL) to facilitate the recovery of charges incurred by users for non-official use of commercial communications terminals in the missions’ networks. Approximately US$2m are recovered per year for telephone Bills