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  1. RSCE Hits All Time High Client Satisfaction Rate

    26 April 2023 “A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him.” Mahatma Ghandi.

  2. RSCE Looks to Improve Business Processes in Client Services

    26 April 2022... Entebbe 19.04.2022; The Regional Service Centre Entebbe (RSCE) launched a Business Process Improvement (BPI) Network Awareness Workshop ...

  3. RSCE Celebrates Client Service Week as a TEAM

    6 October 2023... The International Client Service Week at the Regional Service Centre Entebbe (RSCE) is one of the most engaging events of the year. ...

  4. RSCE Achieves 100% Resolution of Client Queries

    9 August 2021 The Regional Service Centre Entebbe has achieved 100% query resolution for the period July 2020 to June 2021 with 85% of these resolved within the 7 da

  5. RSCE hosts Client Mission User Group in Entebbe

    14 February 2022... The Regional Service Centre, Entebbe (RSCE) hosted all the Chief Human Resource Officers (CHRO) and Chief Budget and ...

  6. RSCE and MONUSCO Engage to Resolve Client Queries

    21 November 2022 “The RSCE is an extension of the MONUSCO mission in Entebbe, and an efficient ...

  7. Where “business as usual is not enough,” UN Secretary-General Antonio Guterres lauds RSCE’s client orientation and innovation

    27 June 2017

  8. RSCE Promotes Knowledge Sharing with Clients

    12 July 2022... The Regional Service Centre Entebbe (RSCE) has set up an online Community of Practice (COP) platform that is ...

  9. Client Services Section (CSS)

    17 December 2019   The Client Services Section (CSS) is responsible for embedding a client-centric culture within the RSCE, underpinned by the philosophy of “One Client Experience” – which ...

  10. The Regional Service Centre Entebbe has no client queries pending

    3 February 2020... The Regional Service Centre Entebbe has no client queries pending over 30 days. ...

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